OFFICE SERVICES

Our goal is to make your business process more efficient and less expensive

Xerox device service and supply replenishment

We have a team of dedicated individuals that manage and support the fleet of Xerox copiers, laser printers and multi-function devices that are deployed throughout UBC. Fleet management provides flexible solutions that benefit UBC in a variety of ways. Cost savings are achieved by reducing the total cost of ownership and by centralizing supplies ordering. Sustainability initiatives are met by eliminating redundant machines and implementing new energy-efficient Xerox copier management and support. Productivity rates increase with better device reliability and proactive device management.

Inventory
The UBC/XEROX help desk

For supplies or service for your Xerox device the UCB/Xerox Help Desk provides a single point of contact for all your device needs including:

  • A dedicated toll-free phone number
    1-877-526-9243
  • Pro-active device alerts processing
  • Remote problem solve capabilities
  • Seamless dispatch based on defined support models
  • Service call activity management
  • Asset database maintenance
  • Move Add Chance Dispose (MACD) management
  • Supplies ordering / tracking
  • Activity reporting
Learn more